General Terms and Conditions and Privacy Policy

Rent conditions

Prices
• The prices displayed on the website include:
 - Consumption of electricity, water and gas
-  Final cleaning
- Sheets, towels, bath mats and kitchen towels for people occupying the accommodation.

AIR ACONDITIONING/HEATING  ARE NOT INCLUED IN THE RENTAL PRICE.

THE PET PRICE IS 25€.


• If you wish to change sheets and towels during your stay you must hire them at the office on the day of your arrival. The price of the change of sheets and towels is 25 euros per person taxes included.
• The price does NOT include the current tourist tax or taxes.
• In the event that the reserved accommodation, already occupied by the client, is not at his discretion in perfect conditions of cleaning, should call immediately before being occupied to Oleamar, for the review of the same by personnel of Oleamar, and this will decide whether or not to re-clean, assuming that no action was taken as indicated olemar. Decline any liability and assume that cleanliness is adequate. Not having the client nothing more to ask nor to complain about this subject

Reservation
• The person who makes the reservation has the obligation to make a declaration of how many people will occupy the house at the same time of making the reservation. Such mandatory communication must, necessarily, be accompanied by a photocopy of passports, ID cards or identity documents of each and every occupant of the dwelling. Such documentation must be submitted simultaneously to the reservation. If you do not receive any of the documents, you must bring them to the office on the day of your arrival, so that Oleamar can make photocopies. All this in accordance with IRP / 418/2010, dated August 5, in force since October 1, 2010, on the obligation of registration and communication to the General Directorate of Police of persons staying in accommodation located in Catalonia.
• The house can not be occupied by more people than those indicated on the website.

Changes in reservation
• Oleamar, reserves the right to replace the accommodation with another one of similar or better characteristics, when due to force majeure, outside the Agency's , the accommodation can not be occupied.

Bail
• When you arrive, the security deposit corresponding to your accommodation on your credit card will be blocked and unlocked within 10 days of departure, provided there is no incident

Check In
The entrance to the accommodation will be done on the day ...... and at 10 hours. In case you leave the house on your way out
• Accommodation must be delivered neat and collected. Make sure you have closed all doors and windows to the outside before coming to the office to turn over the keys and turn off all the lights. You are responsible for throwing your trash bags and leaving the house tidy and collected. In case of leaving trash bags in the accommodation and / or that the house is delivered especially dirty, or disorderly, you will be exposed to lose the deposit or that you are discounted a bonus for extra cleaning that will amount to 200 euros.
of not being able to arrive before the ....... report to the agency to according to the pick up the keys

 

Check-Out
The departure to the accommodation will be done on ...... and 15 hours. In case you can not arrive before  15 heurs report to the agency to according to the pick up the keys

During their stay
• The house can not be occupied by more people than those indicated on the website at the time of booking. In case of excess of people in the house, the agency will not admit people who exceed this maximum occupancy, cancel the reservation and completely evict the dwelling. In this case the tenants will lose the amounts paid up to the moment, as well as the bond that will act, with indemnity amount.
• If you find or cause a malfunction, you must immediately notify Oleamar so that we can resolve it as soon as possible. Incidents of any kind with the WIFI or telephony service may not, under any circumstances, give rise to claims against the Agency. Throwing the trash in the green containers that are in the streets, there are also recycling bins. Do not leave trash in the house or garden by neatness.
• Turn off exterior lights during the day VERY IMPORTANT,
• Do not leave any objects (floats, toys etc.) in the pool to ensure the correct operation of the filter, otherwise the pool will turn green or cloudy. Neither the same or similar objects in the garden at night, to ensure the proper functioning of the automatic automatic.
• If the pool lights are manual, turn them off when not in use.
• At the end of your stay you must leave all the furniture to without the objects as it was found
• Failure to comply with any of these basic rules of conduct may result in the loss of the deposit deposited, as well as the imputation of damages that non-compliance may cause in the home.

How to leave the house on your way out
• Accommodation must be delivered neat and collected. Make sure you have closed all doors and windows to the outside before coming to the office to turn over the keys and turn off all the lights. You are responsible for throwing your trash bags and leaving the house tidy and collected. In case of leaving trash bags in the accommodation and / or that the house is delivered especially dirty, or disorderly, you will be exposed to lose the deposit or to be discounted a bonus for extra cleaning that will amount to ....... euros.

Tourist tax:
• By law 5/2012, of 20 March, on fiscal, financial and administrative measures, the Parliament of Catalonia has created the tax on stays in tourist establishments. The tourist tax in the accommodation of Oleamar is 0.99 € per night (maximum computation 7 days and under 16 years exempt). The payment of this fee is not included in the price
The payment of this rate is subject to regulatory and quantitative changes according to the current legislation.

Damage

• If you find a deficiency or irregularity in the accommodation, notify Oleamar as soon as possible. If this deficiency will not be attributed to you the day of leaving the accommodation.

 

 

Cancellation policy

Due to the state of alarm that is being experienced in Spain due to the Covid-19 Oleamar informs you about the reservation cancellation policy.
It is necessary to confirm by e-mail the cancellation of the reservation up to a minimum of 3 days before arrival. Failure to do so loses the money from the pre-reservation.
In no case will the money of the reservation NOT be refunded, but they will be saved for a new reservation on different dates, always respecting the prices of each season.
The new reservation can be in the same house or in a different house, always according to the seasonal prices of each house that are published on the Oleamar website.

Privacity policy

We report you that the personal information that we have obtained with this form, your electronic adress, it has been added to a file and this responibility of OleaMar, in order to answer your queries and send you information with the houses. The company is commited to using the dates pick up on using this form, only for the above purpose. The company is commited to using the dates pick up on using this form, only for the above purpose. The sending of this e-mail implies that you accept the terms above. If you wish to exercice their rigths of access, rectification, cancellation or opposition with the terms established by law 15/1999, you can do so through info@oleamar.com or through our phone number 696430492.

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